Our Terms and Conditions were posted on 18th February 2025 and last updated on 2nd July 2025.Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.
Definitions
For these Terms and Conditions:
- An account means a separate account created for you to access our Website and place orders conveniently.
- The Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to the www.medlifehealthcare.store website.
- The country refers to Pakistan.
- Feedback means feedback, innovations or suggestions sent by You regarding the attributes and performance of our Service in terms of timely response and scheduled deliveries of ordered products with committed quality.
- Products refer to the products or items offered for sale on the Website.
- Orders mean a request by You to purchase Products from Us.
- Terms and Conditions (also referred to as “Terms” or “Terms of Use”) mean the entire Agreement between You and the Company regarding the use of the Service.
- The website refers to Medlifehealthcare.store accessible from medlifehealthcare.store
- You mean the individual accessing or using the Service, the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgement
These are the Terms and Conditions governing the use of our Online Selling Service and the Agreement between you and the Company. They set out the rights and obligations of all users regarding the service’s use. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and Conditions, which apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you may not access the Service. According to the ordered remedial product, you represent that you are over 18 or symptomatic. The Company does not permit those who don’t fulfil the requirements above. Our access to and use of the Service is also conditioned on your acceptance of and compliance with the Company’s Privacy Policy. Our Privacy Policy describes our policies and procedures for collecting, using, and disclosing your personal information when you use the Application or the Website. It also tells you about your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our Service.
Legal Advice Disclaimer for Our Products
You understand that we sell food supplements through our Website and Physical distributors. You acknowledge that we are not the manufacturers, nor do we have any manufacturing facility. You acknowledge that we do not endorse any specific molecule formulation of any Product as being better than another. We do not otherwise guarantee the legal accuracy or applicability of any Product for your own needs. You understand that you are responsible for ensuring that the privacy policy or any other policies you create with us are complete, accurate, and meet your specific privacy needs. Medlife is not liable or responsible for any privacy policies or other policies created using our services, and we give no representations or warranties, express or implied, that the privacy policies or other policies created using our services are complete, accurate, or free from errors or omissions.
Placing Orders for Products
By placing an Order for Products through the Service, you warrant that you are over 18 or symptomatic according to the ordered remedial product.
Your Information
Suppose you place an Order for Products available on the Website. In that case, you may be asked to supply certain information relevant to Your Order, including, without limitation, your name, email, phone number, credit card number, the expiration date of your credit card, billing address, and shipping information.You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order and that (ii) the information You supply to us is true, correct and complete.By submitting such information, you grant us the right to provide it to third-party payment processing to facilitate the completion of your Order.
ORDER PROCESSING AND RETURN POLICY
Medlife Health Care, with its 4Cs principle, is bound to uncompromising quality and customer satisfaction. All our products are dispatched with a Self-Satisfaction Guarantee.
1. How can I track an order?
Once the order is placed, you’ll receive an email with a tracking Number/ID. Please check your mailbox and remember to add “Medlifepharma.pk” to your email address book. If you need assistance or have any queries, please call 03301781784 or email us at Medlife286@gmail.com.
2. What are the delivery charges & delivery time?
The delivery charges will be mentioned once you enter the city. Likewise, the delivery may take 3 to 4 days depending on the destination and rapid reach of the courier service
3. What are the exchange, return or refund policies?
Any products ordered can be exchanged and returned within 7 days of purchase and 3 days of delivery, provided that they are not used, damaged, or opened. If you are unsatisfied with any product, please call 03301781784 or email us, and you’ll receive instructions on getting an exchange or a refund.
If you suspect your product has been tampered with, please keep the original product and packaging if possible. We’ll provide instructions on how to send the product back. If you do not request a refund within the 7-day refund period, you forfeit this option and will not be eligible for a refund.
4. How do I return the products if purchased from a different source?
If you purchased our products online through any other website, please follow the instructions for returns and refunds on that site.
Moreover, if you purchased the products from pharmacies or medical stores, please return them to the respective seller according to their return and refund policy.
We stand to ensure compliance on every step till the job is done.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for specific reasons, including but not limited to the following:
- Products availability
- Errors in the description or prices of Products
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We continually update our product offerings on the Website. The Products available on Our Website may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information regarding our Products on the Website and in our advertising on other websites. We cannot guarantee the accuracy or completeness of any information, including prices, product images, specifications, and availability. We reserve the right to change or update information and correct errors, inaccuracies, or omissions without prior notice.
Your Feedback to Us
You assign all rights, title, and interest in any feedback you provide to the Company.
Changes to These Terms and Conditions
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.By continuing to access or use Our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or part, please stop using the Website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By visiting this page on our Website:https://medlifehealthcare.store/
Compliance made simple—a total peace of mind.